We have put together some of our most frequently asked questions into a blog post for all our clients to read over! Make sure you leave a comment below with your questions for our next blog post.

Q – Why is my hair falling out more than usual?

A – With the change in season, our hair seems to malt more than usual and under most circumstances it is completely normal. Have you changed your diet or are you on new medication? The body reacts to different chemicals and your hair and nails are the first to show the effects of any recent changes. On average, we are meant to lose anywhere from 80-100 hairs a day, but anything excess of this should be looked at closely. Ask your stylist about any products we recommend for hair loss, or if you have concerns, you should consult your doctor as soon as possible.


Q – How long will my hair colour last after my salon appointment?

A – On average, colour should last between 4-6 weeks for the best result, but it also completely depends on what you are using for shampooing, conditioning and styling products at home. Using colour-specific products from a reputable salon brand will help extend the life and vibrancy of your colour, but if you are using generic or non-professional products, these can contain chemicals that actually strip your colour faster. Vibrant reds and other fashion colours do tent to fade a little quicker than others, so clients with these colours are recommended to use colour protection products only.


Q – Does colouring damage my hair?

A – Darker colours should give only very little to no damage and breakage. Lightening your hair colour may cause damage or breakage due to the condition or porosity of your hair before any lightening is done. A good stylist will know how far the hair can be taken before causing too much damage and will be able to judge the level of developer to get the best result with the least amount of damage and not causing too much stress on the hair. Moisture and protein treatments can be used to repair the hair if the hair has been damaged, and there are also preventative products such as olaplex which allows us to use higher strength products without causing so much damage.


Q – How much will my services cost?

A – It is always best to book in a free 15 minute consultation so you can speak to your stylist and they can take a look at the length, thickness and porosity of your hair right now to give you an accurate quote on what they need to do to give you the hair you desire. This may mean different products and techniques to get the best result compared to someone else, so we always book you in for a consultation with the same stylist who will be doing your hair for your appointment. We do have some prices available on our website where you can take a look at our rough estimates, but the only way to get an accurate quote is to book a consultation. Different clients will require different services to get them to a similar colour – for example, a client with short blonde hair and a client with long dark hair may both get a half head of foils, but the results will be completely different. The ombre/balayage style is very popular and is one of the most variable colour requests as there are many variations of the term. We also need to consider what type of stylist you are after, whether it be a stylist, senior or master; to choose who will be right for you, you can take a look at our website To book a free 15 minute consultation, please contact the salon by phone, email or online and we can have a quote written for you.


Q – Why do I have to use specialised shampoo and conditioner?

A – The colour and condition of your hair will determine what specialised products you should be using for your hair. Your hair is exposed to many elements on a daily basis; hot/cold/windy/dry weather, heat styling (blow drying, curling, straightening), chemicals in products, pulling hair back when styling and other situations and conditions. Moisture products are suitable and recommended for most clients as every time your hair has heat applied to it, the moisture needs to be replaced. Using moisture shampoo and conditioners will replenish your hair and have it feeling soft and silky again. Purple shampoo and conditioners are suitable for most blondes who wish to banish any orange/brassy tones, and protein products are for clients who wish to strengthen their damaged or porous hair.


Q – How often should I be cutting my hair?

A – Cutting your hair always comes down to personal preference. If you wish to maintain your current style, it is usually best to visit the salon every 4-6 weeks. If you are trying to grow your hair longer, every 8-10 weeks is best to trim off any split/dead ends and keep your hair healthy as it grows (this keeps the hair thick and luscious as well).


Q – Can I go from dark to blonde in one sitting?

A – Again, it all depends on the current quality/colour/history of your hair now and where you want to get to. In most cases, it is very difficult to get from black to blonde in one sitting, and you may need to be available for 8+ hours! Even then, it can get very expensive to use the amount of product required. With preventative products like Olaplex, we have been able to take clients further with the lightening of their hair, but in some cases your hair may be very difficult to lift. To prevent as much damage as possible, we always recommend a step-by-step process over multiple appointments to get you to a beautiful blonde that suits your look. It’s always a good idea to book a free 15 minute consultation first to discuss your dark-to-blonde journey!


Q – Why should I buy salon products over supermarket products?

A – Supermarket shampoos have a lot of silicone in them. Silicone creates a build-up on the hair and makes it difficult to get the best result when it comes to colouring and cutting your hair. In addition, these products can strip your colour much quicker which means spending more to keep your colour vibrant and fresh. Every shampoo usually has silicone in it, even salon brands, but the concentration of this product varies. Salon brands tend to have less so you are avoiding that dreaded build-up of product on the hair strands. Salon brands and products are usually a higher concentrate too so the products themselves last a lot longer (if you find your shampoo doesn’t lather up as much, you can add more water to dilute it and it will create more foam. The adding of water/oxygen to the product creates more bubbles!). We normally recommend shampooing twice to give the hair a good clean, and always use conditioner to seal off the cuticle so you aren’t exposing to damage.


Q – How often should I shampoo my hair?

A – This is another “personal preference” situation, where there is no wrong or right answer. If you can leave your hair 2 days or more without washing, this give your hair’s natural oils a chance to absorb. If you wash your hair every day, you will find your colour will not last as long and you hair will become reliant on the daily cleanse, so it will become greasier a lot quicker. If you are washing your hair regularly, make sure you are using plenty of moisture products to keep the softness and hydration in your hair for easier manageability.


If you have some questions of your own, leave them in the comments below and for our next Q & A blog post!


Miss Bliss xx